Can I return an item after the Afterday Return Policy coverage days?
What are covered under the Afterday Guarantee?
The Afterday Guarantee ensures that all products covered are:
How do I claim for the Guarantee compensation?
Easy steps for Guarantee Claim Request!
a. Item delivered in bad condition damaged, expired or poor packaging, physical return is NOT required.
b. Please contact our Customer Service for us to immediately process your Refund request.
What is the Afterday Returns policy?
All items sold on Afterday Malaysia is covered under the Afterday 7 days Easy Returns or 14/ 15 Days Easy Returns depending on the product. The logo(s) of the return policy for each item can be found on the item’s product page.
Depending on the applied Return policy, you may return your item to us within 7, 14 or 15 calendar days. Countdown starts from the date you received the item to the post stamp date on the return parcel.
What is Afterday Guarantee?
"Afterday Guarantee" applies on selected products sold on Afterday. It protects buyers against fake, expiring, and/or damaged products by offering 100% refund with compensation voucher.
What happens if the Guarantee product I receive do meet the criteria of Afterday Guarantee?
We are sorry about that! You are entitled to receive a refund and compensation voucher based on the price you paid for the Guarantee product.